Last Updated: April 2026
These are the terms and conditions for Cun Airport Shuttle (by Go Transfers) services in the Riviera Maya. In compliance with Mexico’s Federal Law of Protection of Personal Data in Possession of Individuals, we are responsible for the processing of your personal data.
1. What Information Do We Collect?
We collect information from you when you fill out a form to make a reservation or contact us. The information provided must be true; Cun Airport Shuttle is not responsible if the user provides incorrect or false information.
Data required for logistics and booking:
- Full Name & Gender.
- Email Address & Physical Address.
- Phone Numbers (Home, office, or cell).
- Flight Information (Airline and flight number).
- Financial Data: Credit card number, cardholder name, expiration date, and security code (CVV) for booking completion.
2. How Do We Process Your Payments?
To ensure maximum security, all transactions are handled by industry-leading third-party providers:
- Openpay: All transactions are validated using the 3D Secure protocol, requiring additional verification from your bank.
- PayPal: Information is processed directly within their secure system.
- Security Note: All sensitive information is transmitted via Secure Socket Layer (SSL) technology. Cun Airport Shuttle does not store credit card billing data or CVV codes on our servers.
3. Use of the Requested Information
Any information we collect may be used to:
- Speed up the vehicle reservation process and provide the requested services.
- Monitor, update, cancel, or confirm your contracted service.
- Personalize your experience and improve our customer service.
- Send periodic emails regarding your booking or service updates.
- Conduct surveys on preferences and evaluate service quality.
4. Data Transfer (National and International)
Your personal data may be shared with business partners, affiliates, suppliers, and financial institutions (American Express, MasterCard, or VISA) to confirm reservations. Cun Airport Shuttle reserves the right to disclose information to authorities when legally required to safeguard public interest or investigate fraudulent acts, as per Article 37 of Mexico’s Federal Law.
5. Cookies and Third-Party Tools
We use cookies to recognize your browser and remember preferences (like language). We also use Google Analytics to analyze user interaction and Google advertising cookies to show relevant ads. You can disable these in your browser settings at any time.
6. Exercise of ARCO Rights (Access, Rectification, Cancellation, Opposition)
You have the right to access, rectify, cancel, or oppose the treatment of your personal data. To exercise this right, submit a written request in Spanish or English to:
- Email: bookings@gotransfers.us
Include your full name, a copy of your official ID, and a clear description of the data you wish to modify. We will provide an answer within 20 working days.
7. Changes to This Privacy Notice
Cun Airport Shuttle reserves the right to update this Privacy Notice at any time. Modifications become effective the moment they are published on cunairportshuttle.com. Your use of our website constitutes acceptance of these terms.
Contact & Support
Mexico & Rest of the World: +52 (998) 387-0435
USA / Canada: +1 (929) 999-1258